GDPR

 

1. Information We Collect
When you use our website or place an order, we may collect:

Your name and basic details;
Your email address and phone number;
Your delivery address;
Order and payment details;
Information you provide when contacting us.

2. How We Use Your Information
We use your information only when necessary to:

Process and complete orders;
Arrange delivery and provide support;
Reply to your enquiries;
Keep the website working properly.

3. Data Storage and Security
We store your personal information securely and protect it with appropriate measures.
Your data is kept only for as long as needed to provide our services.

4. Your Rights
You can:

Access or update your personal information;
Request deletion of information that is no longer needed;
Withdraw consent you have given;
Contact us with questions about your data.

5. Legal Basis for Processing (GDPR)
We process data according to GDPR rules, based on:

Order fulfilment;
Your consent for communication;
Operational and record-keeping needs;
Legitimate interests, such as improving user experience and preventing misuse.

6. Policy Changes
This policy may be updated when necessary. Any changes will be published on the website and apply immediately.

7. Contact Details

Address: 309 CAMELLIA DR,ANDERSON,SC 29625-2730,United States

Customer Service Phone: +1 (854) 901-2543

Customer Service Email: assist@xavivella.com

Service Hours: Monday to Friday, 9:00–18:00 (Europe/London, GMT/BST)